Refund policy
Last updated: 27 September 2026
1. Free trial
Every plan starts with a free trial of 14 days. If you cancel before the trial ends, you are not charged.
2. Cancellation
You can cancel your subscription at any time from your account. The cancellation takes effect at the end of the current monthly or yearly billing period, and you keep access to the Service until then.
3. Refunds
- 14-day money-back guarantee. If you are not satisfied, you can request a full refund of your first payment within 14 days of the charge.
- After that period, payments for the current billing period are not refunded, including partial months or years, unless required by law.
- When you move to a smaller plan or cancel, no refund is issued for the remaining period; when you move to a larger plan, the difference is prorated.
- Statutory rights that cannot be excluded remain unaffected.
4. How to request a refund
Our orders are processed by Paddle.com Market Limited, our reseller and Merchant of Record, which also issues refunds. Send a support request through our contact form with the e-mail address of your account, or contact Paddle through the link in your receipt. Approved refunds are returned to the original payment method, usually within 5–10 business days.