Refund policy

1. Free trial

Each customer's first subscription starts with a free trial of 14 days; if you already had a subscription, even just a trial, you pay from day one. If you cancel before the trial ends, you are not charged.

2. Cancellation

You can cancel your subscription at any time from your account. The cancellation takes effect at the end of the current monthly or yearly billing period, and you keep access to the Service until then.

3. Refunds

• 14-day money-back guarantee. If you are not satisfied, you can request a full refund of the first payment of each new subscription within 14 days of the charge.
• After that period, payments for the current billing period are not refunded, including partial months or years, unless required by law.
• When you move to a smaller plan or cancel, no refund is issued for the remaining period; when you move to a larger plan, the difference is prorated.
• Statutory rights that cannot be excluded remain unaffected.

4. How to request a refund

Our orders are processed by Paddle.com Market Limited, our reseller and Merchant of Record, which also issues refunds. Open a ticket in your customer area, or contact Paddle through the link in your receipt. Approved refunds are returned to the original payment method, usually within 5–10 business days.